PERSONAL RECOMMENDATIONS
Operations General Manager
David Galst
Netflix House
Marketing Director
Brittany Boyle
Hughes General Contractors
Software Engineer
Richard Thomson
DAZ 3D
I had the privilege of working with Amber at Netflix from 2025-2026. As the Technical Writer for Experiences and Operations of Netflix, Amber developed Attraction and Operational SOPs (Standard Operating Procedures) for the openings and continuous operations of Netflix House Philadelphia and Netflix House Dallas. Throughout her tenure, Amber has demonstrated an outstanding level of responsibility and determination:
pursuing, gathering, and sorting information with site management to develop various departmental SOP’s
presenting the information in a way that was easy for the site operations team to comprehend
field-testing SOPs to verify they held true
updating SOPs as creative, production, and operational changes were made
Navigating through and working with corporate management, site management, and worldwide vendors and agencies, Amber was able to compile the SOPs into one consistent voice – she is the voice that every Netflix House crew member hears when reading them. She is reliable and dedicated to any project she is assigned and undertakes. I am proud to give Amber my highest professional recommendation.
Attractions Supervisor
Joey Merlene
Netflix House
Amber is exactly what you look for in a technical writer. Her attention to detail and commitment to creating clear, accurate documentation was evident in every project she supported. What stood out most was her collaborative approach - she took the time to connect with the operations team, ask thoughtful questions, and genuinely understand how the work was being done rather than documenting it from a distance. She valued every perspective and translated those insights into documentation that was practical and reflected the operation. Her professionalism, curiosity, and ability to build trust made her an incredible partner to work with, and I would highly recommend her.
Assistant General Manager
Dan Edwards
Netflix House
Stores Content Strategy Lead
Bill Saponaro
Nike
I worked with Amber during her Netflix SOP Project. She effectively turned words and operational theory into a detailed, complete SOP draft, funneling feedback from multiple stakeholders to create the most complete documentation possible. She was thorough, personable, and took the time to learn the "whys" behind procedures across multiple aspects of our diverse Attractions/Functions.
Software Engineer
Mike Pinaud
Nike
If you’re looking for an adaptable, experienced writer who can do it all, you’ve found her!
Like a Swiss Army knife, Amber possesses multiple writing skills that can be counted on in a variety of situations, such as; technical documentation, training content, or internal / external communications.
For the past six months Amber has been my right hand in a project focused on creating a global procedures library for retail store employees. In that role she’s immersed herself in our style guide, chased down partners to gather information, implemented feedback from global cross-functional partners, and did it all with grace, patience, and a sense of humor.
In addition to our project, Amber also lent her instructional design skills to another one focused on creating an experiential training program for corporate based employees supporting retail stores. In that role she developed a facilitator’s guide and delivery strategy that became the foundation for other instructional designers as the program evolved.
It has been a pleasure working with Amber and I hope to have the pleasure of doing so again.
Senior Director – Occupier + Advisory Services
Sarah Lake
CBRE
I had the pleasure of working with Amber Ridings on our team, where she served as our Copywriter. Amber brought a thoughtful and collaborative approach to every project. She was incredibly organized and always quick to offer smart, practical solutions. Especially when it came to exploring new ways to host and manage our documentation.
What stood out most was her willingness to dive in and learn about our products and ecosystem, even when the subject matter was technical or complex. She approached every challenge with curiosity, clarity, and a great attitude. Amber was a fantastic partner to work with, and any team would be lucky to have her on board.
Content Manager
Corinne Lavinder
Nike
Amber was instrumental in developing Nike’s global retail content for the project I managed. Her technical writing skills are truly exceptional, making her stand out as one of the finest collaborators I've ever had the pleasure of working with in my 20+-year career. She quickly absorbed Nike’s corporate system and got to writing her first procedure on Day 3—two weeks ahead of schedule. Amber’s quick learning and fast delivery continue to impress me.
Her editing abilities are possibly her most extraordinary skill. Amber understands the audience and edits others’ content with a light yet technical touch, maintaining their original voices (when needed) and pulling entire pieces into single cohesive, concise messages.
Not only did she quickly learn Nike’s retail systems and operational procedures, but she also consistently delivered high-quality work, ensuring our project stayed on track and achieved success. Amber's positive can-do attitude combined with remarkable personality fosters a collaborative environment where she consistently supports her team whenever and wherever she can. I highly recommend Amber and am excited for her continued career growth.
Operations Director
Chris Murphy
Nike
Strategy + Operations Lead
Jeremy Lindstrom
Boostability
Amber's experience and expertise with technical writing was why we brought her onboard to really enhance a huge global project we were developing where her work would be seen and utilized by 40k+ Nike employees. She did NOT disappoint. Her skills really brought our project to the next level and her work ethic and output are top notch. She delivered everything put in front of her with efficiency and accuracy and even took initiative to work on additional projects outside her scope of work where she knew she could add value. I would highly recommend Amber to any organization lucky enough to have her.
Almost 7 years of managing a national business development team that supported some of the biggest pursuits and clients the company had seen, I dreamed of having a writer. I envisioned this writer elevating every single thing that passed through our team and went out the door – external, internal and everything in between.
I hired Amber almost 18 months ago and my wishes came true. Not only did she “get” my complicated (mostly annoying) jargon-laden requests, but I became spoiled when she turned everything into real messages that resonated with each audience and thoughts that were meticulously drawn out just enough to kindle curiosity which to me, might actually be a superpower.
She helped busy Business Development Managers, who are long on ideas but short on time write proposals for clients in every industry across the globe. Many professionals are simply too close to their subjects to interpret them for a lay audience, Amber’s main goal was to always zero in on key concepts with laser precision and tell a story. She helped clarify the complex content and figure out how to propel readers to not only understand, but act. She did it with ease and skill. Any organization would be doing themselves a favor to have an Amber on their team. If you ever need more detail, feel free to reach out to me directly.
Amber’s ability to create proposal content and marketing materials that showcase a company’s brand and message was a huge asset to our marketing department at Hughes. I had the privilege of working with Amber for over a year, and during that time she contributed to making our department efficient and successful. She is a true team player and takes pride in her assigned tasks. She is fair and open with communication and will be an asset to any team.
Amber is a clever and profound writer and editor, as well as an adept project manager.
I had the pleasure of working with her on an inter-departmental project and her editing and project managing expertise were key in helping the project succeed. She was always on the ball and able to fix issues before anyone asked her to.
Amber also adds to the overall congeniality of a team with her natural ability to make conversation and add appropriate wit and humor.
Amber really knows her stuff when it comes to writing technical documentation. Writing good documentation for a complex product like Daz Studio is a very challenging proposition and Amber excelled at helping us with this daunting task. A good technical writer has to juggle all the technical jargon and terms from the problem domain as well as get the salient points across in a clear manner. Amber was of tremendous help to us in this regard and is a joy to work with.